Possible reasons are:<br /><ul><li>file is empty</li><li>you specified CSV delimiter other than defined in settings ({{separator}}). In this case, define the correct delimiter in the <strong>CSV column delimiter</strong> on the <a href="{{configURL}}">Localization settings page</a>.</li><li>encoding of your file is not {{encoding}}. In this case, you need to open your CSV file in the spreadsheet editor (MS Excel, Openoffice Calc, etc) and save it using UTF-8 charset.</li><li>your CSV file has an incorrect format. <a href="{{kbURL}}" target="blank">Check our Knowledge base</a> for proper import formats.</li></ul>